Shipping Information

Shipping

We use UPS for most of our shipping needs. You may select UPS Ground (about 3-6 business days), UPS 3 Day Select, UPS 2 Day Air, or UPS Next Day Air. For shipments to Canada, you must select UPS Standard to Canada.

Order processing may take 1-3 days for non-personalized products. Orders with personalization may require up to 5 business days to be processed prior to being shipped.

Shipping costs are based shipment weight, your location, and UPS’ shipping rates.

Shipments over 150 pounds require a custom quote. You will be notified of the shipping cost before you are charged and before the order is processed.

We currently ship to the US and Canada only. Surcharges, Canadian Taxes, VAT fee's, and any and all import duties are are the responsibility of the shopper.

Order and Shipping Confirmations

You will receive a confirmation e-mail when you place your order and when it is shipped.

Rush Orders

In the event you would like to request a rush order, please e-mail us at customerservice@theweddingfavorbar.com. We will respond quickly to discuss possible options.

Orders Containing Chocolate

November – April

All orders are shipped UPS ground service unless theWeddingFavorBar.com receives specific instructions to upgrade shipping. If an order contains chocolate and is being shipped to a location where the weather may reach 70 degrees F or above, we recommend purchasing insulated packaging with ice packs for an additional fee of $6. If UPS ground service is more than 2 days to these locations (UPS Map Link), we also suggest that your order be shipped using UPS 2nd Day Air. theWeddingFavorBar.com will not be held responsible for any melted chocolate unless 2 Day shipping with insulated packaging is used.

May – October

To ensure your order arrives in good condition, all orders containing chocolate will be shipped in insulated packaging with ice packs for an additional fee of $6. In addition, any package that will not arrive in 2 days via UPS Ground (UPS Map Link) will automatically be upgraded to UPS 2nd Day Air (UPS Worldwide Expedited for Canadian orders).

Since chocolate held in shipping depots over the weekend can melt, chocolate orders will only ship Monday through Wednesday from May - October. During these months, we suggest delivery be made to a business address where UPS deliveries occur early in the day. If delivery must be made to a home address, it is best someone is home to receive the package and move it out of the direct sunlight.

Disclaimer

theWeddingFavorBar.com cannot be liable for delays in delivery or product availability due to customs, shipping, or natural disasters. Please choose the appropriate UPS shipping method during check out and, if possible, allow extra time to help avoid these issues.

customerservice@theweddingfavorbar.com